FAQ
What does PulloraX sell?
Sealed Japanese-market trading card products — Pokémon, One Piece, Yu-Gi-Oh! OCG and Dragon Ball. Booster boxes, sealed packs, high class boxes and special collector sets.
Are the cards in Japanese?
Yes. Everything we sell is Japanese-market product, printed in Japanese. It is not the English release of the same set, and the card list, pack size and box size often differ from the English version. The set code on each product page tells you exactly which Japanese release it is. For the full comparison — pack size, box size, rarity names, release order — see our guide: Japanese vs English Pokémon booster boxes: what's different.
What does OP-17 or SV2a mean?
It is the set code — the short label printed on the box and carried in the first half of every card number inside it. How to read a Japanese set code breaks down every shape: OP-nn and EB-nn for One Piece, the S, SV and M eras for Pokémon, the paired letters like SV11B and SV11W, and the trailing “a”. It is also the fastest thing to type into the search box in the Magazine.
I'm new to Japanese Pokémon cards. Where do I start?
Start with our beginner's guide, How to start collecting Japanese Pokémon cards — how a Japanese set is built, how to read a card, and what to buy first. The Magazine also has a file for every set we stock.
I'm new to the One Piece Card Game. Where do I start?
Start with the two One Piece guides: One Piece Card Game rarities explained for what the marks on a card mean, and Japanese vs English One Piece Card Game for how the Japanese print relates to the English one. Every One Piece set we stock has its own file in the Magazine.
What do AR, SR, SAR and UR mean on Japanese cards?
They are the Japanese rarity marks, printed bottom-left next to the card number. Every mark, with example cards and the English name for the same tier, is in Japanese Pokémon card rarities explained.
What do L, SR, SEC and SP mean on a One Piece card?
They are the rarity marks, printed at the bottom of the card beside its number. L is Leader, then Common, Uncommon, Rare, Super Rare and Secret Rare; SP is a Special Card, which carries a number from an earlier set. One Piece Card Game rarities explained covers all of them, including how many of each sit in a standard booster.
What is a parallel card?
Another print of a card that already exists in the set. It keeps the same number, name and text; the artwork, the finish, or both are different. That is why one number can exist in three versions, and why a set of 119 numbered cards can show 150 entries on the official list. The One Piece rarities guide explains the three kinds.
Is the Japanese One Piece set the same as the English one?
The set codes and the card numbers are identical — OP04-118 is OP04-118 in both. Japan gets each set first, though the gap has fallen from nineteen weeks for OP-01 to six days for OP-17. Twice the English list has carried a card the Japanese one does not. Japanese vs English One Piece Card Game has the full comparison, set by set.
How is product condition shown?
Check the packaging condition on the individual product page. “Original factory shrink” describes the original outer film; “no shrink” means that film is absent. The absence of film alone does not establish whether a box has been opened or the condition of the contents. PulloraX does not reseal boxes or apply replacement shrink film. Read the listing for the exact contents and condition, and ask before ordering if a detail is missing. See Product Condition.
How can I tell if a Pokémon card is fake?
No single check is conclusive, so compare several. Look at print quality first: genuine cards have sharp text, clean borders and consistent colour, while counterfeits are often blurry, too dark or washed out. Check the font, spelling, energy symbols and the set number against the official card list for that set. Textured rarities such as SR and SAR should have a real raised texture, not a flat glossy print. Hold the card to a strong light: a genuine card lets very little light through. Compare the feel and stiffness with a card you know is genuine. Note that Japanese cards have a different back design from English cards — that difference alone is not a sign of a fake.
How can I tell if a booster pack or box is fake or resealed?
Start with the source and the price: a price far below the market is the most common warning sign. Check that the wrapper print is sharp and the colours match official product images, and that the set name, set code and language are correct. Factory crimps at the top and bottom of a pack are straight, even and clean; uneven crimps, glue residue or re-folded flaps suggest a pack has been opened. Confirm the pack count and cards per pack against the official release — each PulloraX product page lists them — and check that the barcode on the box belongs to that product. The correct counts for every Japanese format (5-card packs, 30 to a box; High Class packs of 10 cards, 10 to a box) are in the guide Japanese High Class packs explained. PulloraX buys sealed product in Japan and does not reseal boxes or apply replacement shrink film.
Why are so many products unavailable?
We list the catalogue we source from Japan, and stock is added as it is bought in. An item marked unavailable is one we do not currently hold. You can ask to be told when a set comes back — use the alert on its product page. We do not hold or reserve stock in advance, and no payment is taken for an item that is not in stock. New Japanese sets arrive on a fixed schedule — see the Japanese release calendar for what is out and what is next.
Do you ship internationally?
Yes, from Japan, with tracking on every parcel. Shipping is charged by destination and parcel weight and is shown at checkout before you pay. See Shipping & Delivery.
If checkout does not offer shipping to your destination, request a shipping quote. Include your country, city, postal code, products and quantities. We will confirm whether shipping is available and its price in our reply.
Will I pay customs charges?
Probably, depending on where you live. Prices do not include import duties, VAT or customs charges. These are set by your country and are paid by you to the carrier on delivery, and most carriers add their own clearance fee on top. Rules for trading cards differ by country — please check your local regulations before ordering. See Customs & Duties.
What happens if I refuse the parcel or do not pay the import charges?
The parcel is held by customs or the carrier, and is then either returned to us or destroyed, depending on the country. If it comes back to us we refund the order less the outbound and return shipping actually paid. If it is destroyed or not returned we cannot refund it. This is why we ask you to check your country's rules before ordering.
What is Product Passport?
A digital product record being developed for eligible sealed collectibles. It is not live, nothing is issued yet, and it is not included with orders. It is not a grading, authentication or certification service.
Does PulloraX sell wholesale?
Yes. Shops and resellers can apply for a wholesale account on our Wholesale page. Approved buyers get a daily B2B price list for sealed Japanese Pokémon and One Piece; Yu-Gi-Oh! and Dragon Ball are in the catalogue too. Applications are answered within 2 business days.
What is the wholesale minimum order?
US$1,000 in goods per order. Sets and games can be mixed to reach it. Shipping from Japan is quoted at actual cost, and import duties are paid by the buyer. See the Wholesale page.
How do I contact PulloraX?
Use the Contact page or email info@pullorax.com. We reply within 1–2 business days.